Click on the job title to learn more and to apply!
As a certified Woman and Minority Owned Business, SignNexus highly values the contributions of Black, Indigenous, Asian Pacific American, Latinx, and other POC-identifying people to the field of sign language interpreting. The clients and communities we serve are extremely diverse, and the unfortunate truth is that our field does not adequately reflect this diversity.
Matching Deaf consumers with interpreters who accommodate both their language needs and their personal identities is one of our top priorities. Building a representative interpreting team has long been a cornerstone of our agency, and many of our client organizations are led by (or provide services for) people with multiple intersecting identities.
Over the past few years, SignNexus has actively worked to expand the diversity of our interpreter team. We are always looking to contract with new interpreters from different racial, ethnic, and cultural backgrounds. We offer competitive rates and a range of assignments.
We currently have freelance opportunities for experienced BIPOC-identifying interpreters in an array of settings such as:
… and more!
We work with hundreds of different clients — from tiny non-profit organizations, to major corporations, to colleges and Universities, to museums, theatre companies, and everything in between!
SignNexus has on-site work available in the greater NYC area, including New Jersey. At this time, the bulk of our services are being provided remotely. We have Remote Interpreting assignments available for interpreters NATIONWIDE!
If you are interested in joining the freelance interpreting team at a young and rapidly growing agency with a diverse clientele, please submit your Resume and a Cover letter at the link below. Someone will be in touch within 1 business day.
WHY WORK WITH US?
SignNexus is committed to setting the standard for excellence and efficiency as providers of professional communication services that recognize and accommodate the varying language needs and personal identities of individuals who are Deaf, DeafBlind, and Hard of Hearing.
All SignNexus interpreters are personally screened to assess strengths and placed in assignments that are a good fit. We strive to provide exceptional service by matching consumers with interpreters who are charismatic, qualified, and ethical.
We make it easy:
Employment and workplace
Ongoing mental health assignments
Professional development programs
Social justice events
Dance, Theatre, Performing arts
Art gallery events
Ongoing prayer services
SignNexus is an Equal Opportunity Employer. We are a proud Women and Minority-owned Business Enterprise (WMBE) and Coda-owned agency.
When you come onboard, SignNexus sends a digital contract that can easily be completed on a phone, tablet, or desktop - no scanning or downloading!
Our online scheduling portal has a user-friendly interface that will notify you of available assignments in the areas where you accept work.
There is an easy option to Accept or Decline appointments right in the email.
We have free direct deposit available, and there is no need to invoice us. We will send a bi-weekly invoice for your approval. Payments are made reliably on the 1st and 15th of the month.
Part Time REMOTE Interpreter Coordinator
Professional sign language interpreting agency in the greater NYC metropolitan area seeks an organized and highly motivated Interpreter Coordinator to join our expanding team. The right applicant will be efficient with juggling multiple priorities, and excited for the opportunity to provide support at a fast-paced agency.
This is a PART TIME position with flexible daytime hours every week: Monday - Friday between 9:00am and 6:00pm. The position is fully remote, with a guaranteed 20 hours per week, though there are weeks when up to 30 hours may be available (depending on work volume and agency staffing needs).
Part time Interpreter Coordinator will work in close partnership with, and in support of, the Lead Interpreter Coordinator.
Primary Responsibilities Include:
• Triaging customer requests for completeness and accuracy
• Entering appointments into an online scheduling portal
• Identifying gaps in information and following up with customers as needed
• Ensuring appointments are always updated with current information and prep materials
• Sending customer confirmations via email
• Offering customer support and resources as needed
• Responding to phone calls and emails quickly and efficiently
• Forming strong relationships with ongoing customers and understanding their specific needs
• Developing strong working relationships with contract providers and staff interpreters
• Outreach to the interpreter community to grow our team
• Onboarding new interpreters
• Maintaining up to date personnel files
As an important part of our small administrative team, the part time Interpreter Coordinator ensures assignments are properly scheduled, interpreters are set up for success in the field, and contractor files are always up-to-date.
For this role, an interpreting background is preferred. Applicants should be knowledgeable about Deaf culture and the varied communication needs of those with hearing loss.
The right candidate will be extremely organized, as they will be required to follow specific workflow processes (such as spreadsheets and step-by-step instructions) that require meticulous attention to detail. Attention to detail is a MUST in this role. Part time Interpreter coordinator should be able to multitask while remaining flexible with a constantly shifting set of priorities. We are seeking a self-starter who looks to answer their own questions and proactively finds solutions to problems.
Our company is highly focused on delivering an extraordinary Customer Service experience! Preferred applicants will have a background working in a customer-facing position, and will demonstrate a true passion for engaging with customers and staff in a friendly, positive way.
Qualified applicants should consider themselves tech-savvy; experience working within scheduling systems and customer relationship management software is a definite plus. A working knowledge of the various video conferencing platforms is required.
• Bachelor's Degree [or] 3+ years of relevant work history
• At least 3-5 years professional administrative experience
• Basic understanding of the Americans with Disabilities Act
• Familiarity with Deaf communication modalities and the use of technology and assistive equipment to facilitate communication access
• Strong technical capabilities, with the willingness and ability to quickly learn new software or online systems
• Proficiency with Google Drive software suite, including Sheets and Docs
• Working knowledge of Zoom, WebEx, Microsoft Teams, and other popular video conferencing platforms
• Ability to operate independently with minimal supervision
• Great time management and self-motivationAbility to develop consistent and reliable processes
• Exceptionally strong multi-tasking abilities
• Can prioritize a variety of tasks
• Excellent interpersonal communication skills
• Appreciates a challenge
• Background working within the Deaf community, either professionally or as a community ally
• Experience as an interpreter or with an interpreting agency preferred, but not required
Chosen applicants will be provided extensive remote training with our Lead Interpreter Coordinator. Training period can be expected to last approximately 4-6 weeks (dependent on how quickly you progress) and will include immersive on the job experience with support from our existing staff.
The part time Interpreter Coordinator must adhere to a dedicated schedule of 4 hours each day between 9:00am - 6:00pm. The employee may choose their own schedule within this time frame, but all the working hours are expected to be in one block (consecutive) and the schedule must be communicated with the rest of the team in advance.
Pay rate begins at $22 per hour. Rate is negotiable, dependent on applicant’s previous experience (especially years of professional experience in an Interpreter Coordinator role). You will be a part time Employee of the agency. If you are interested in applying to be our part time Interpreter Coordinator, please submit the following at the link below:
SignNexus is an equal opportunity employer. Our goal is to create a workforce that is representative, at all job levels, of the diverse communities we serve. SignNexus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race; color; religion or belief; sex (including pregnancy); gender identity or expression; social, ethnic, or national origin; political affiliation; sexual orientation; marital, civil union, or domestic partnership status; disability, genetic information; age; membership in an employee organization; retaliation; parental status; past or present military service; or any other characteristics protected by the law. SignNexus conforms to the spirit as well as to the letter of all applicable laws and regulations. All employment is decided on the basis of qualifications, merit, and business need.